Helene Blowers

What to Consider When Evaluating and Implementing Web 2.0 Tools in Your Library

  • Be adept at exploring new technologies. One of the most important things to remember when it comes to Web 2.0 is that there will always be new tools. Libraries must consider the training needs both for their staff and their users. Staff must be given time to learn and participate in the online world.
    • Build staff training programs for late-bloomers.
    • Let staff communicate and share what they are learning weekly using 1.0 methods, such as emerging technology committees or newsletters.
    • Encourage staff to share and work together.

Internet Access and ISPs

Reading a contract from the phone company or a bill from an Internet service provider (ISP) can cause experienced techies to shake their heads in confusion and frustration. Even by the standards of the technology sector, telecommunications professionals use a lot of acronyms and jargon. Moreover, the technology, terminology, services and prices all change frequently. Our intent is to introduce a few concepts that stay relatively stable and consistent. We’ll also be suggesting some criteria that you can use the next time you’re shopping for high-speed data lines.

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