Basic Networking Resources
Every afternoon after 3 P.M., it takes 40 seconds to pull up Google or CNN. Your staff has to wait until the next morning to send cataloging records to a remote branch. Video or audio downloads are out of the question. Your first response might be, “Buy more bandwidth!” and that’s not a bad idea at all, but you might not have enough money to buy more bandwidth. Moreover, some libraries are finding that patrons will fill up everything they’re given. Double your bandwidth, and a month later it’s slow again after 3 P.M.
Reading a contract from the phone company or a bill from an Internet service provider (ISP) can cause experienced techies to shake their heads in confusion and frustration. Even by the standards of the technology sector, telecommunications professionals use a lot of acronyms and jargon. Moreover, the technology, terminology, services and prices all change frequently. Our intent is to introduce a few concepts that stay relatively stable and consistent. We’ll also be suggesting some criteria that you can use the next time you’re shopping for high-speed data lines.
In one sense, you already have an army of network monitors in your library. Every time something goes wrong, you probably get a few spontaneous alerts from patrons and colleagues. However, if you want preventive information and in-depth analysis of what’s happening on your network, you need network monitoring software.