Anyone who’s tried to support the computers in a multibranch library system will sing the praises of remote desktop software (aka remote control software). Ten years ago, librarians often had to drive 60 miles or more to reset a password or download a software patch at a branch library. Remote control applications allow you to establish a connection with a computer anywhere in your library system, see what’s happening on that computer and control it using your own mouse and keyboard.
remote control software
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