staff

Creating Security Policies

Security policies provide the road map for how to protect your network. These guidelines include the acceptable use of technical resources, the security requirements and why a particular policy exists. Without the clear guidelines from a security policy, your library runs the risk of inconsistent implementation of security. The process of creating a security policy provides a unique opportunity to understand the details of your organization’s network.

Introduction to Help-desk Management

There are many different ways in which you can manage and automate your help-desk…your approach has much to do with your current library environment and available resources. Do you have policies and procedures in place to help your staff handle tech support issues? Are you large enough that you could benefit from some help-desk management software? Do you have a regular maintenance routine for your computers? Are you making an effort to standardize your IT infrastructure?

How to Standardize Your IT Infrastructure

How Standardized Do You Need to Be?

Being open and adaptive to new technologies can be important to both your organization's mission and its ability to operate efficiently. Likewise, being flexible when it comes to individual preferences can help employees work better and encourage creativity.