web 2.0

Two-way Communication

How a librarian created a user-centered, social library

Library:

Missouri River Regional Library

Location:

Jefferson City, MO

Librarian:

Robin Hastings

Listen to a clip from the interview:

Download the clip:

Robin Hastings.mp3 (right click to save file)

As Information Technology Manager of the Missouri River Regional Library in Jefferson City, Missouri, Robin Hastings relies on the human factor and various forms of communication to connect with patrons and colleagues alike.

Tags:

From Information Providers to Community Connectors

How investing in Web 2.0 technologies can strengthen libraries and communities

Library:

Columbus Metropolitan Library

Location:

Columbus, OH

Librarian:

Helene Blowers

Listen to a clip from the interview:

Download the clip:

Helene Blowers.mp3 (right click to save file)

With 20 branches and more than 8 million visits in 2007, the Columbus Metropolitan Library in Ohio is not only one of the most-used library systems in the country, but also a veritable proving ground for how libraries can strategically implement and manage emerging technologies for staff and customers.

Tags:

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.

Have a story to tell?

Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!