web 2.0

Two-way Communication

How a librarian created a user-centered, social library
Jefferson City, MO
Robin Hastings

As Information Technology Manager of the Missouri River Regional Library in Jefferson City, Missouri, Robin Hastings relies on the human factor and various forms of communication to connect with patrons and colleagues alike.

From Information Providers to Community Connectors

How investing in Web 2.0 technologies can strengthen libraries and communities
Columbus, OH
Helene Blowers
Listen to a clip from the interview: 

With 20 branches and more than 8 million visits in 2007, the Columbus Metropolitan Library in Ohio is not only one of the most-used library systems in the country, but also a veritable proving ground for how libraries can strategically implement and manage emerging technologies for staff and customers.