technology

Active Listening

An IT Supervisor Attends to the Needs of Staff and Patrons
Location: 
Scottsdale, Arizona
Librarian: 
Aimee Fifarek

As Lead Systems Integrator/Library Technology Supervisor at Scottsdale Public Library in Arizona, Aimee Fifarek shows how active listening skills, flexibility, and the willingness to try new ideas can result in a more efficient library.

Update: Since being interviewed in July 2007, Aimee Fifarek has changed positions and is now the Technologies and Content Manager for the Scottsdale Public Library.

Counting from Top to Bottom

Assessing Total Cost of Ownership for Public Computing and Technology
Location: 
Medina, OH
Librarian: 
Jim Haprian

Located in north-central Ohio, Medina County is home to nearly 200,000 people and the six branches of the Medina County District Library (MCDL). Jim Haprian, the Technology Manager at MCDL, began his career in libraries working as a janitor in 1992. Since then, he has worked as a Page, a Circulation Clerk, a Bookmobile Assistant, and a Technology Coordinator before moving to his current position in 2000.

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