spotlight

Active Listening

An IT Supervisor Attends to the Needs of Staff and Patrons
Location: 
Scottsdale, Arizona
Librarian: 
Aimee Fifarek
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As Lead Systems Integrator/Library Technology Supervisor at Scottsdale Public Library in Arizona, Aimee Fifarek shows how active listening skills, flexibility, and the willingness to try new ideas can result in a more efficient library.

All Systems Go

Serving Existing Branches and Planning for New Ones
Location: 
Gainesville, Georgia
Librarian: 
Jarvis Sims
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As the Technology Services Manager of the Hall County Library System headquartered in Gainesville, Georgia, Jarvis Sims has learned invaluable lessons, both from his experience managing existing branches, to everything involved in planning for the construction of a new building.

The Place for Information

Providing Patrons with Support and Enlightenment
Location: 
Fitzgerald, Georgia
Librarian: 
J. Sara Paulk
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As Assistant Director of the Fitzgerald-Ben Hill County Library in Fitzgerald, Georgia, J. Sara Paulk is responsible for everything from computer maintenance and upgrades to adult programming, interlibrary loans, and cataloging. One of the biggest and most important aspects of her job is to provide patrons with much-needed support and access to information.

Small and Rural

Steering Librarians in the Right Direction

Location: 
Austin, Texas
Librarian: 
Christopher Jowaisis
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As the Library Systems Grants Administrator of the Texas State Library and Archives Commission (TSLAC), Christopher Jowaisis is well qualified to offer sage advice on everything from improving staff communication to staying abreast of current information. He is also a proud father and husband as shown in this photo with his three children. 

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Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!