social

Two-way Communication

How a librarian created a user-centered, social library
Location: 
Jefferson City, MO
Librarian: 
Robin Hastings
Listen to a clip from the interview: 
Download the clip:
Robin Hastings.mp3 (right click to save file)
robin small.jpg

As Information Technology Manager of the Missouri River Regional Library in Jefferson City, Missouri, Robin Hastings relies on the human factor and various forms of communication to connect with patrons and colleagues alike.

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