Meeting Community Needs with Technology

Ensuring participation in digital technology by providing assistive hardware and software, staying on top of technology trends, and communicating with patrons.
Cuyahoga County, OH
Rebecca ‘Becky’ Ranallo

One of the largest library systems in the country, Cuyahoga County Public Library serves more than 600,000 people; its service area includes both wealthy and struggling suburbs of Cleveland. Becky Ranallo is in charge of Internet Media Services, managing the library’s web presence, including the public website cuyahogalibrary.org and the employee Intranet; media production projects; media capture; and the online catalog. Becky and her team also schedule and lead technology training for patrons and staff.

Counting from Top to Bottom

Assessing Total Cost of Ownership for Public Computing and Technology
Medina, OH
Jim Haprian

Located in north-central Ohio, Medina County is home to nearly 200,000 people and the six branches of the Medina County District Library (MCDL). Jim Haprian, the Technology Manager at MCDL, began his career in libraries working as a janitor in 1992. Since then, he has worked as a Page, a Circulation Clerk, a Bookmobile Assistant, and a Technology Coordinator before moving to his current position in 2000.