Discoverstations

Working Together: Thriving With Minimal Outside Help

How confidence, communication, and community can result in a happier staff and public computers that hum
Location: 
Ruidoso, NM
Librarian: 
Phyllis Reed

In a small mountain town in southeastern New Mexico, Phyllis Reed directs Ruidoso Public Library with little outside technical help. Despite its somewhat oxymoronic name (Ruidoso means “noisy” in Spanish), and the fact that the clientele population snowballs during the winter, the library runs smoothly and efficiently.

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