digital divide

Meeting Community Needs with Technology

Ensuring participation in digital technology by providing assistive hardware and software, staying on top of technology trends, and communicating with patrons.
Cuyahoga County, OH
Rebecca ‘Becky’ Ranallo

One of the largest library systems in the country, Cuyahoga County Public Library serves more than 600,000 people; its service area includes both wealthy and struggling suburbs of Cleveland. Becky Ranallo is in charge of Internet Media Services, managing the library’s web presence, including the public website and the employee Intranet; media production projects; media capture; and the online catalog. Becky and her team also schedule and lead technology training for patrons and staff.