First Class and Class First:

An Emphasis on Learning
Ralston, Nebraska
Karen Mier

As the Computer Support Technician of the Hollis and Helen Baright Public Library in Ralston, Nebraska, Karen Mier is responsible for the library’s hardware and software, and for maintaining its website. She is also responsible for and very proud of the computer courses offered to the library’s patrons. 

Serving a Small Community

An IT Person in the House

How one library system turned accidental techies into in-house experts
Bemidji, MN
Paul Ericcson
Listen to a clip from the interview: 

The Bemidji Public Library, located only a few blocks away from scenic Lake Bemidji in Northern Minnesota (and near the statue of Paul Bunyan and Babe the Blue Ox), is the kind of library that checks out puzzles, fishing rods, and life jackets in addition to lending books and hosting lectures.

Everyone’s a Potential Library Supporter

How a small-town library is a big-time force in the community
Sidney, MT
Renee Goss

For Renee Goss, Director of the Richland County Library in Sidney, Montana, bringing the Internet to her rural community wasn’t easy. Despite limited funds and few resources, Goss' creativity, willingness to learn, and business savvy persevered, allowing her to bring the advantages of the information age to her small county of fewer than ten thousand residents.

Decentralizing the Knowledge Base

How Suwannee Library System’s decision to share technical know-how resulted in more than just less time behind the wheel
Live Oak, FL
Sherry Millington

(Sherry Millington and Sarah Washburn)

When you're one of two staff members in charge of fulfilling the technical needs of eight libraries spread across three rural counties, you can lose a lot of time simply driving between branches—unless you've got a plan like Sherry Millington's.