How to Manage 40 Branches across 20 Counties

Careful planning, monitoring, and tracking help a technology consultant and her team keep one library system up, running, and ahead of the curve
Dodge City, Kansas
Charlene McGuire

Thirteen years of experience taught technology consultant Charlene McGuire that the secret to a successful library is good planning, careful monitoring, and the willingness to try new thingsIn this case study, we discuss Edge Benchmark 10: Libraries manage their technology resources to maximize quality.

Creating Meaningful Digital Resources

A library turns to government agencies to help patrons find and use government information effectively
Ramsey County, MN
Susan Nemitz

It’s no secret that government information can be hard to locate and difficult to understand. One library director, Susan Nemitz, is working to change this by having government employees train her librarians, who in turn share this information with the public.

A Book Club for the 21st Century

How one project connects and inspires young readers using social media
Biddeford, Maine
Deanna Gouzie

The McArthur Public Library and Biddeford Intermediate School in southern Maine collaborated to create a successful program whereby young readers use technology to discuss and share books in creative ways. In this interview, children’s librarian Deanna Gouzie talks about how the program got started and what makes it thrive — offering an opportunity to see Edge Benchmark 5 in action.

The People Business

One Library Stays Embedded, Involved, and Connected
Libertyville, Illinois
Stephen Kershner

Technology Lessons at the Library

One Small Town Learns Together
Hiawatha, KS
Susan Bryant

When the Morrill Public Library saw the need for more computer classes in their small community, outreach librarian Susan Bryant signed up to become a technology trainer. In this interview, Bryant tells TechSoup for Libraries what she has learned by turning her library into a learning center.

A Community Approach to Job Recovery

How New Technologies and Ideas Allow One Library to Help Job Seekers One at a Time
Bensenville, IL
Bill Erbes

By shifting the focus of its team, its budget, its technology, and its volunteers, the Bensenville Community has made supporting job seekers and entrepreneurs a community effort.

Planning, Privacy, and Passion

Spotlight Tags: 
Keeping Up with Technology and Protecting Information in Arkansas
Fayetteville, AR
Laura Speer

A Technology Knowledgeable Staff Leads to a Tech Savvy Community

Overland Park, KS
Scott Sime

In this case study, we discuss Edge Benchmark 8: Libraries have sufficient staff with technology expertise to help patrons achieve their goals.

Not Knowing the Territory Didn't Stop this Director

How one librarian built bridges to the world from her rural town
International Falls, MN
Diane Adams