assistive technology

Meeting Community Needs with Technology

Ensuring participation in digital technology by providing assistive hardware and software, staying on top of technology trends, and communicating with patrons.
Cuyahoga County, OH
Rebecca ‘Becky’ Ranallo

One of the largest library systems in the country, Cuyahoga County Public Library serves more than 600,000 people; its service area includes both wealthy and struggling suburbs of Cleveland. Becky Ranallo is in charge of Internet Media Services, managing the library’s web presence, including the public website and the employee Intranet; media production projects; media capture; and the online catalog. Becky and her team also schedule and lead technology training for patrons and staff.

Making Technology Accessible to Everybody

How the Skokie Public Library formed community partnerships to ensure all patrons' technology needs were met.
Skokie, IL
Holly Jin and Gary Gustin

Known as "The World's Largest Village," Skokie is located near Chicago and has a population of 62,000. The Skokie Public Library serves a large number of older people, as many Holocaust survivors settled in the area. To meet the needs of these aging patrons, the Skokie Public Library has expanded its accessible technology, programs, and services. They are the perfect library to highlight Edge Benchmark 11: Libraries ensure participation in digital technology for people with disabilities.