Library Spotlight

Making individual service a priority

How a library made one-on-one training their flagship technology assistance program
Location: 
Milford, OH
Librarian: 
Emily Wichman

My library has been offering one-on-one computer instruction for years. Generally this has involved helping patrons sign up for e-mail, learn how to navigate the Internet, or even develop mouse skills. At my branch, we scheduled appointments on-the-fly, as requests were received.

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