Spotlight: Intuit® Client Education and Support Software

Small business ownership is on the rise, and often organizing personal and small business finances can be problematic. Be part of the solution! Intuit's Quicken and QuickBooks financial management and small business accounting software is available in bundles of 25 or 100 licenses. Eligible libraries and organizations may request as many bundles of available stock as necessary to support their programs.

Active Listening

An IT Supervisor Attends to the Needs of Staff and Patrons
Scottsdale, Arizona
Aimee Fifarek

As Lead Systems Integrator/Library Technology Supervisor at Scottsdale Public Library in Arizona, Aimee Fifarek shows how active listening skills, flexibility, and the willingness to try new ideas can result in a more efficient library.

Update: Since being interviewed in July 2007, Aimee Fifarek has changed positions and is now the Technologies and Content Manager for the Scottsdale Public Library.

World Poetry Day and Poetry Month Online Resources

World Poetry Day - 21 March

World Poetry Day is a United Nations holiday celebrated on March 21 every year. It was officially founded by UNESCO in 1999. Its purpose is to promote the reading, writing, publishing, and teaching of poetry throughout the world. One of the main objectives of the day is to support linguistic diversity through poetic expression and to offer endangered languages the opportunity to be heard within their communities. April is also Academy of American Poets National Poetry Month, which is celebrated in both the U.S. and Canada.

Teaching Metadata Skills at Your Public Library

A teacher points to a data visualization on a screen

Understanding and using metadata is one of most basic literacy skills in the information age. Metadata is information about information. The subject line of an email is metadata. A simple file name for a document is metadata. The contents and index of a book are metadata. It makes me restless when I see my patrons not using metadata effectively. This restlessness is a skill that can be taught. I do that every day at my public library job. You can, too.


Libraries Advance Digital Inclusion Role with Hotspots

Library and megaphone

Libraries are a lynchpin for national, state, and local digital inclusion efforts — particularly our 16,500+ public library locations across the country. Mobile Beacon's report Creating Opportunity Through Connectivity (PDF), as well as research on rural library hotspot lending in At the Edges of the National Digital Platform, provide evidence of this critical library role and the need for affordable, mobile, and uncapped Internet service to empower all people to fully participate in our digital world.

The 3 Most Common Social Media Challenges for Libraries and How to Overcome Them

Library books with social media icons on the covers

Not enough time to post on social media? Unsure of who to delegate your social media tasks to at your library? Don't worry, you're far from alone — and we have the data to prove it.

Free Learners Guide on Social Media for Libraries

A person walking up stairs made of books

TechSoup and WebJunction got together last fall to present an excellent webinar series on libraries and social media. Our intent was to help you develop your library's social media strategy. We wanted to demystify the best practices in social media so you could keep patrons and library staff engaged, develop measurable goals, and cultivate new readers and learners.

Immigrant Asset Mapping at Halifax Public Libraries

Immigrant Asset Mapping at Halifax Public Libraries

Immigrants are such a hot-button issue these days that we decided to search for a library that does excellent work to serve these specialized patrons. The U.S. immigrant population is roughly one in six people. Canada is having an immigration spike as well, and the Halifax Public Libraries in Nova Scotia are doing good work to serve them.

Tips for Teaching Audio Storytelling Skills at Your Public Library

Headphones and a typewriter

Public libraries are houses of stories, so they are the perfect venue for people to learn to share their own personal stories in audio form. These skills are not difficult to acquire, and people often have an expanded sense of self after their own audio stories are published online. The following tips might help your library walk down the audio storytelling path.

Join an "Intellectual Gym" to Save the Book? Really?

A brain lifting weights

We're exploring creative uses of library spaces this month in the TechSoup for Libraries piece Libraries as Co-working Spaces. I recently came across an intriguing think piece by Nick Fouriezos in the online magazine OZY. The article makes a modest proposal on why brick-and-mortar bookshops should reinvent themselves as for-profit libraries. I just wanted to run this concept by you to see what you think.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.