Spotlight: Intuit® Client Education and Support Software

Small business ownership is on the rise, and often organizing personal and small business finances can be problematic. Be part of the solution! Intuit's Quicken and QuickBooks financial management and small business accounting software is available in bundles of 25 or 100 licenses. Eligible libraries and organizations may request as many bundles of available stock as necessary to support their programs.

Active Listening

An IT Supervisor Attends to the Needs of Staff and Patrons
Location: 
Scottsdale, Arizona
Librarian: 
Aimee Fifarek

As Lead Systems Integrator/Library Technology Supervisor at Scottsdale Public Library in Arizona, Aimee Fifarek shows how active listening skills, flexibility, and the willingness to try new ideas can result in a more efficient library.

Update: Since being interviewed in July 2007, Aimee Fifarek has changed positions and is now the Technologies and Content Manager for the Scottsdale Public Library.

The TechSoup for Libraries Stories You Loved in 2017

The TechSoup for Libraries Stories You Loved in 2017

As 2017 comes to a close, and the holiday season is upon us, let's take a look back at what you all loved (or really didn't love) in the past year.

The Most Requested TechSoup Products in 2017 for Libraries

Hands reaching for TechSoup

Around this time of year, we like to see what product donations public libraries particularly like among the more than 400 offerings on TechSoup. We thought you might like to know what your colleagues like from our Nonprofit and Public Library Tech Marketplace.

Library Technology, 2017 Year in Review

Person looking at a calendar through a magnifying glass

For better or worse, 2017 was definitely a year to remember. This past year gave us new political realities and the need for libraries to repair budgets and memory holes. It also gave us a promise of simpler e-book lending, widespread Wi-Fi hotspot lending, and maker programs. We think public libraries met the challenges of this past year admirably. Here is a glance back at 2017 through the lens of library technology.

2018: A Year to Connect and Collaborate

2018

With so much to learn from in 2017, we are already looking ahead to 2018.

We are especially focused on the opportunities relating to connection and collaboration — seeing libraries learn the importance of becoming collaborative spaces. Libraries can be spaces where groups in the community can come to meet and where newcomers can learn more about their city. On-site amenities can now be complemented off-site as well.

New TechSoup Tech Support Services for Libraries

TechSoup Services

If your library is a bit thin on tech support, TechSoup has launched four new services for budget-constrained organizations. TechSoup Services now offers libraries anywhere in the U.S. quick help-desk support, ongoing IT maintenance, cloud implementation help, and free referrals to trusted technology consulting firms.

Libraries Saving Lives in the Opioid Crisis

Hands reaching out for support

McPherson Square Branch Library is one of 54 branches of the famous Free Library of Philadelphia. It is in a classically designed Carnegie building from the late 1800s north of downtown Philadelphia. The building is situated in McPherson Square Park, known locally as "needle park" because of heavy drug use there. As opioid overdoses mount, staff members at the public library have become first responders to literally save lives

My Opinion: Libraries Need to Be Zones of the Possible

Witch's Broom region of Veil Nebula

People often go to the public library to get things done. For a public library to fulfill its mission, it needs to be a "zone of the possible." What that means is that every question asked in a library must be given the best possible answer — an answer that a community member might not have been able to find without help. Libraries that are firing on all cylinders are anticipating those questions and are assembling answers before the questions show up in living, breathing form.

Assistive Technology Resources for Nonprofits and Libraries

U.S. President Barack Obama talks with Stephen Hawking in the Blue Room of the White House before a ceremony presenting him and 15 others with the Presidential Medal of Freedom on 12 August 2009

It almost certainly comes as no surprise to those of us working directly with people in nonprofits and libraries that about one in five people have a physical or cognitive disability. Disabled people are the largest minority worldwide. IT devices can be a real help to people with all manner of disabilities, so we thought you might like our roundup of assistive technology resources. We hope you'll find it useful in working with special needs clients and patrons.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.