Event Tracker is a tool within WebJunction's free set of tools called TechAtlas for Libraries which allows users to create an online "help desk" so they can track all of the requests and solutions to computer troubles in the library. When a staff member reports the problem using the web-based form, TechAtlas notifies the designated technical support staff by e-mail. After the problem has been resolved, there is space in Event Tracker to include the solution.
Twitter has claimed its place on the short list of communications tools for nonprofits and libraries to consider when designing online strategies. This webinar will survey the Twitter landscape, explaining core concepts, enumerating best practices, and describing the tools and tactics that exist to leverage Twitter's strengths.
Many nonprofits and libraries are using Facebook to interact with their constituencies and reach out to new audiences - but what's the best way to get your organization started on this hugely popular social networking site?
Join WebJunction as they explore the technology inventory tool features in their free resource, TechAtlas for Libraries. The TechAtlas tools can help your library build a complete inventory of your technology resources - everything from computers to digital cameras. You can even use a great set of automated inventory tools to help make the process easier. Participants will be lead through a live demonstration of TechAtlas and hear best practices about inventory management. Presented by Kendra Morgan.
Description
There was tons of buzz surrounding the technology term “cloud computing” in 2009 - but what is it? And more importantly, what will it mean for you in 2010 and beyond? This hour-long session by Marisa Wood will explore the basic concept of cloud computing as well as just a few of the advantages that cloud computing offers both libraries and individuals.
Join TechSoup for a webinar about how to start a program at your library or nonprofit to refurbish computers. Learn how to get good refurbishable equipment donations and how to economically set up an operation that is suitable to your budget and the space you have.
Computers crash, viruses infect, and disasters happen. But they don’t have to affect your ability to continue working if you’re prepared. There are some key things you should know about your computer system and your applications — and things you should do with your data — to ensure that you’re back up in a few hours instead of a few days.
Don't know your VoIP from your POTS or even what these acronyms mean? Scratching your head
about all of the phone system options out there? If you’re nodding your head, this webinar is for you. Join us Thursday February 18 at 11 a.m. Pacific for an informative webinar and forums event to help you avoid the buzz-word marketing and get the real picture on telecommunications.
Join TechSoup.org content creators, community leaders, and customer service support on February 11 from 11:00 a.m. to 12:00 noon Pacific for a tour of how your organization can use all that TechSoup has to offer to improve your technology and help reach your mission. TechSoup, a 501(c)(3) nonprofit, is working toward a time when every nonprofit and social benefit organization will have the technology resources and knowledge they need to operate at their full potential.
Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!