- Planning for Success Cookbook
(pdf, 3.02 MB) - Planning for Success Toolkit
(pdf, 1015 KB)
Keep it green onscreen: consider the environment before printing.
It’s all about sharing information, just using new tools. Instead of pencils, card catalogs or even databases, it’s blogs, wikis and del.icio.us. There are millions of blogs and online resources. The library cannot track and keep up with everything. Create teams and pilot Web 2.0 projects. Some key ideas include:
Instant messaging is important, and Meebo in particular seems to be a library favorite, as it is easy to use and to add to an existing library Web site (see www.lib.berkeley.edu/math). Meebo adds value to a static Web site without requiring big changes. Instant messaging with Meebo “pushes” your reference service where it’s needed the most — side by side with other instantaneous services. But the true value point is the human being — moderating and interacting with the community.

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