No matter where they're located, libraries help patrons navigate information about housing, employment, counseling, health, and other important human services. To support making these connections for their communities, libraries have been exploring new tools, programming, and staffing options.
For example, larger libraries, such as the San Francisco Public Library, have hired full-time social workers as part of their staff. The Santa Cruz Public Library, a smaller library, has a community information database.
In our April webinar, TechSoup for Libraries partnered with our friends at WebJunction to hear about how three libraries of varying sizes use social referral services, resources, and programs to support their communities. Our guest speakers were:
The wonderful thing about these programs is that they can easily be adopted by other libraries — both large and small.