12 November 2007 - 6:29pm | by Sarah Washburn

When I visited Plumas County Library, I had an opportunity to sit down with the staff and learn how they keep their public computers running. Everyone had different ideas to share, and one idea in particular has stayed with me.

9 November 2007 - 12:17pm | by Guest

If your technology plan could use updating, or you haven't gotten around to developing a plan yet, you can do so with a cohort of colleagues, under the guidance of library tech guru Lori Ayre. InfoPeople is offering a 4-week online course , beginning Tuesday, Nov. 13. Included in the topics covered are:

• Planning for upgrades, maintenance, and support
• Expressing service goals in terms of user experience
• How to estimate costs of equipment and services

8 November 2007 - 11:04am | by Sarah Washburn

I've been thinking a lot about time. And when I think about time, I hear Mick Jagger singing in my head, "tiiiiiime is on our side..."
But how does Mick's promise work in libraries? Finding time to complete daily tasks, help patrons, react to the myriad of unscheduled issues tossed your way, and then, keep up with technology? Really? Are you sure time is on your side?
Lately, a few people have shared their views on this topic, and all are connected by their desire to learn, and their creative solutions. Read on...

7 November 2007 - 10:24am | by Sarah Washburn

If you don't have one, get one here! Once you've downloaded what you need--or the whole thing--take a picture of yourself with your new Cookbook, and join the MaintainIT Cookbook Flickr group!

It's easy, fun, and, well, FUN! Check out photos of libraries and contributors to the project, and please join in.

6 November 2007 - 10:45am | by Sarah Washburn

I bet you didn't know that for the past 5 years, TechSoup has inaugurated November as Stop Spam Today month!

What can you do to reduce the amount of junk you receive in your in box, or even--as I just learned from the TechSoup blog--your MP3 player?

1 November 2007 - 5:08pm | by Sarah Washburn

A colleague sent me this link about a 'library's clever answer to network filtering,' and what's more interesting to me, is not so much the sign, but the comments to the post, below it.

Commenters debate computers in public libraries, filtering, even how much "actual research" is going on at libraries. Those of us ardent supporters and users of libraries have plenty of opinions on these topics, but isn't it interesting to hear them aired in such an open and public forum? Check it out!

31 October 2007 - 9:27am | by Louise Alcorn

In the spirit of this spooky season, I wanted to address some Wireless Horror Stories – potential issues and problems with wireless. Remarkably, I’ve had a hard time finding stories of real horror. Especially in the last few years, during which time wireless has become more prevalent and therefore implements more smoothly. The usual response from libraries has been “the wireless project went just fine." So much for horror...

22 October 2007 - 2:10pm | by Louise Alcorn

Use this "Quick Look" checklist to make sure you’re covering your bases when it comes to crafting a wireless policy for your library. For more information on wireless policies, check out an earlier post on the topic.

16 October 2007 - 12:09pm | by Sarah Washburn

If you answered yes--even with a bit of unease and hesitation--read on, this webinar is for you.

Stephanie Gerding, a talented author, trainer, and librarian, will be sharing her immense knowledge of training techniques with those who didn't expect to have training listed on their job description (or for those who want to learn more!).

Never fear, Stephanie is here!

15 October 2007 - 4:20pm | by Guest

Using a theme can make technology training more compelling and downright fun!!

In March 2007, the Tuolumne County library in Sonora, CA held a wildly successful "Techknow Rodeo" that introduced the community of 5,000 to the many electronic resources available through the library, and set the stage for future training sessions

"We wanted to make it a fun environment and take away any intimidation," said library director Connie Corcoran.

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