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Thankful for the stories shared

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At TechSoup for Libraries, we share stories from the field so libraries can learn from each other. We are grateful every day for the libraries who take the time to share their examples and experiences with us! This thankful time of year, however, is the perfect opportunity for us to highlight and appreciate some of the recent contributors.

El Paso, TX and Miami, OK: Edge Pilot Libraries

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Thanks to Dionne Mack and Marcia Johnson for sharing their experiences as pilot libraries for the Edge Initiative during today's webinar! The session recording is now available.

Learn from the Edge Pilot Libraries: Webinar August 21st

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For over a year, we have been providing webinars featuring the Edge Initiative public library technology benchmarks. We've featured guests from around the country who have shared stories that represent best practices, lessons learned, and success. The next webinar is Wednesday, August 21st.

The Story of an App

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One of the things I like best about working with TechSoup for Libraries is our connection to TechSoup, which provides opportunities for me to think beyond libraries and to consider technology in the broader non-profit environment. Last week I attended attend a TechSoup webinar, Developing Mobile Apps from Idea to Launch. The session featured the story of SafeNight, an app for domestic violence service organizations. The webinar was not specifically about libraries and apps, but I found myself considering possibilities for libraries based on what I was learning.

Going First: Learn from the Edge Pilot Libraries

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For almost a year, we have been providing webinars featuring the Edge Initiative public library technology benchmarks. We've featured guests from around the country who have shared stories that represent best practices and success. They have shared their experiences and tips and also their lessons learned. We're getting ready to begin a new series of webinars and would love your input!

From the Archives: 11 Edge Benchmark Webinars

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Have you heard of the Library Edge project? If you're a regular visitor to our site, you have seen resources and stories we're shared in support of the project over the last year. You may also have attended one of our Library Edge Benchmark webinars. The Edge Benchmarks are the driving force behind the Edge Initiative. The benchmarks can help library staff understand best practices in  public access technology services for their communities and determine what steps they need to take to improve their public technology. 

Hot off the press

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Happy May Day!

We're delivering your May Basket virtually... in the form of a newsletter. The May TechSoup for Libraries newsletter was emailed to subscribers earlier today.

Want to learn more about TechSoup?

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This morning, Stephanie Gerding and I delivered a ½ hour Introduction to TechSoup webinar for Oregon public libraries (thank you to the Oregon State Library for organizing this!). The session was designed to introduce staff in Oregon public libraries to TechSoup resources.

Basic PC Troubleshooting: Webinar Follow-up

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Huge thanks and kudos to Joe Olayvar from the WA State Library, who skillfully presented our most popular TechSoup Edge Initiative webinar yet: Basic PC Troubleshooting. Missed the session? Don’t worry! It was recorded. A number of resources were shared during the session and I’ll include links to those here. We'll be going through the questions that were asked during the session and will create a blog post to respond to those that weren't answered.

Evaluate and continually improve public technology services with the Edge Benchmarks

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After gathering extensive feedback from the library field and testing beta benchmarks with libraries around the US, the Edge Coalition has completed the Edge Benchmarks Version 1.0. The benchmarks can help library staff understand best practices in public access technology services and determine what steps need to be taken to improve technology that is being provided to the public.

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Have a story to tell?

Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!