TechSoup's donor partner GiftWorks is offering First Things First - a series of free webinars covering topics like effective communication, branding, one-on-one fundraising, leveraging volunteers, and technology strategies.
BTOP grants represent a huge opportunity for public libraries and other institutions to redouble the broadband access that they can offer their communities. But of course, with that access means more need for educating and supporting broadband users. For many of the public libraries and community centers I've talked to, how to match that increased access with appropriate staffing remains an open question.
I coordinate the NetMaster program for the King County Library System. NetMasters are volunteer computer instructors who lead classes in the community libraries based on existing curriculum. Potential volunteers apply via our website and I contact them for orientation and training—this process is manageable, but does keep me pretty busy. Here is how it goes: