Urban Libraries Council

How Libraries Are Increasing Home Broadband Adoption

Cutting-edge libraries are addressing all aspects of broadband adoption: home Internet access, public Internet access, digital literacy training, and support and access to devices. As part of this effort, libraries are searching for and experimenting with innovative digital divide solutions that include increasing home broadband access.

The benchmarks: what will get you to Yes?

TechSoup Global has been working on the Public Access Technology Benchmarks project for over a year now, and we're excited to share what we've learned, and what we hope will be useful tools for the library community.

Benchmarks, from PLA's perspective

Earlier this year, the Public Library Association joined 12 other organizations to develop public access technology benchmarks. The group is funded by the Bill & Melinda Gates Foundation; the Urban Libraries Council is serving as the facilitating organization. Members of the group have been working very hard examining the history and roles of benchmarking and thinking about what sort of common, measurable services libraries offer. The purpose of the benchmarks is to develop a tool that libraries can use to quantify their public access services and to give libraries a common language in talking about these services to local decision makers.

Working a framework: benchmarks are a process.

Along with TechSoup, the ALA Office for Technology Information Policy (OITP) is one of the thirteen organizations working to develop a beta set of national public access technology benchmarks for public libraries. We’d like to thank Sarah for the opportunity to introduce ourselves and share some of our thoughts and experiences from working on this project.