technology training

Two Digital Literacy Sites You Need to Know

Two Digital Literacy Sites You Need to Know

Most libraries provide some sort of digital literacy training, from public computer classes to drop-in technology labs to one-on-one help. TechSoup for Libraries' March webinar was all about free digital literacy training resources and tutorials. We invited guests from two organizations that specialize in digital literacy:

  • Scott Allen, program manager for the Public Library Association (PLA) where he oversees DigitalLearn.org
  • Jessica Rich, curriculum coordinator of GCFLearnFree.org

Online learning at the library

The most popular digital literacy activity among our webinar attendees was "technical reference questions" with "drop-in assistance" coming in second.

Why Public Libraries Need to Proactively Teach Chromebooks to the Public

Why Public Libraries Need to Proactively Teach Chromebooks to the Public

Ten years ago, I started my current public library job in Takoma Park, Maryland. Soon after I started the job, several Hurricane Katrina refugees arrived at my public library. It's scary to lose your entire city to a hurricane. When you show up in a new city, it's vital that the people you meet welcome you as valued members of their community.

One of these refugees, Desiree, was a wheelchair user. When she asked me for help in obtaining a donated computer, I put her at the front of my list of waiting recipients. When a donated Dell desktop came in, I set it up for her in her apartment and told her to contact me when it wasn't working.

Over the years, I visited her apartment to provide tech support, but I didn't feel the burden of tech support as being heavy – until she obtained a Google Chromebook.

Make Your Library More Mobile-Friendly: Webinar Series

Make Your Library More Mobile-Friendly: Webinar Series

It should come as no surprise that mobile device use in libraries is increasing. Research from the Pew Research Internet Project indicates that 43 percent of American adults now own a tablet or e-reader, and 91 percent of Americans own a cell phone. Of those cell phone owners, 60 percent use their phone to access the Internet.

Ready, Set, Tech: The Edge Initiative Is Officially Here!

Ready, Set, Tech: The Edge Initiative Is Officially Here!

Want to make an impact on your library's community with technology?  The Edge Initiative has officially launched, and public libraries across the United States can now apply to participate!

Staff Technology Skills: Stories and Resources

Staff Technology Skills: Stories and Resources

Next week, we'll be talking to Mick Jacobsen and Toby Greenwalt about staff technology skills training (register here). It's an important topic and one we regularly address here at TechSoup. As we prepare for next week, we've gathered some of our favorite recent posts and spotlights related to staff training. Enjoy!

Edge Benchmarks – Professional Development for Technology Trainers

Edge Benchmarks – Professional Development for Technology Trainers

In this guest technology training series we have been exploring various public library models and sharing tips and success stories from libraries around the country. 

If you missed yesterday's webinar...

If you missed yesterday's webinar...

If you missed yesterday's webinar on supporting patron learning in small spaces with small budgets, never fear - it was recorded!

Supporting Technology Learning in Small Spaces with Small Budgets: A Free Webinar

Supporting Technology Learning in Small Spaces with Small Budgets: A Free Webinar

A large high tech digital lab, a dedicated full-time training staff, a large budget for training materials... If that sounds like your library, then this is probably not the session for you. If, however, you're dealing with small spaces and limited staff and resources, yet want to provide technology training in your community, then please sign up!

Little Clickers: Darien Library's Innovative Tech Program for Children and Parents

Little Clickers: Darien Library's Innovative Tech Program for Children and Parents

Parents of young children often struggle with knowing how to help their child interact with technology and media in a healthy way. Librarians can play a role in helping parents understand both the potential and the challenges. The Darien Library (CT), for example, offers Little Clickers, a computer class for preschool age children and their parent or caregiver.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.