surveillance

Expert Tips for Protecting Patron Privacy

 

privacy keyboard

Patron privacy is an ongoing issue in the library world. In the modern library, data collection is a reality, and customer information is a double-edged sword. On the one hand, data collection allows libraries to understand their patrons better and personalize services. On the other hand, collecting and using patron data is a serious challenge to the library profession's ethical commitment to protecting patron privacy. And it gets even more complicated when this data is handled by a third-party vendor, such as an integrated library system or an online catalog.

For our June webinar, we invited two privacy experts to explore these issues and discuss tips and resources.

Healthy Fear, Healthy Habits: Teaching Privacy to Patrons

Digital peeping toms. That phrase gives you the chills, doesn't it? It scary to think that your activity online can be tracked by corporations, the government, hackers, and other nefarious (and seemingly un-nefarious) entities. But with proper education, Internet users can fight back against these digital creeps.  

 

A Closer Look at Two Cybersecurity Bills That Affect Libraries

Last week, I got an email from the ALA urging me to contact my U.S. Senators about protecting privacy (I'm sure many of you received the same message!). The email laid out two pieces of legislation the Senate might consider in September before recessing again for the November elections. I wanted to delve into these bills a little further to see how they impact public libraries and patrons.

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