Patron privacy is an ongoing issue in the library world. In the modern library, data collection is a reality, and customer information is a double-edged sword. On the one hand, data collection allows libraries to understand their patrons better and personalize services. On the other hand, collecting and using patron data is a serious challenge to the library profession's ethical commitment to protecting patron privacy. And it gets even more complicated when this data is handled by a third-party vendor, such as an integrated library system or an online catalog.
For our June webinar, we invited two privacy experts to explore these issues and discuss tips and resources.
- Deborah Caldwell-Stone (ALA Office of Intellectual Freedom)
- Michael Robinson (Intellectual Freedom Committee, Alaska Library Association)