security

Your Copiers Are Storing Confidential Patron Information. What You Can Do About It.

A copier in a library

Patrons copy or print all kinds of things at the library. Many do not contain sensitive data, but some probably do: birth certificates, ID cards, medical records, or banking information. Modern digital copiers and multifunction printers have hard drives that store data about all the documents they copy, print, scan, or fax. There are things you can do to insure patron privacy in this little-known area of data security risk.

Patron Privacy and Self-Checkout Machines

Library patron using a self-checkout kiosk

Does your library have a self-checkout? It seems like a simple question, but the ramifications are deep. After the Patriot Act was passed, libraries pushed back against government surveillance by purging patron records as soon as an item was returned. But that's only one step in a long and arduous process.

Library Tech Trends for 2018

Library Tech Trends 2018

What's in store for library tech for 2018? We have lots of important and just plain fun predictions for you, including makerspace programming suggestions, why the printed book will survive another year, some bleeding-edge tech, and a trends prediction by LITA's Christina Geuther. Welcome to 2018!

Internet Safety for Children: What Charities and Libraries Should Know

Child using an e-reader

We want to tell everyone about a new guide by MoneySavingPro that came out recently on child Internet safety. The guide includes online safety tips for children less than five years of age all the way up through teenage years.

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Expert Tips for Protecting Patron Privacy

 

privacy keyboard

Patron privacy is an ongoing issue in the library world. In the modern library, data collection is a reality, and customer information is a double-edged sword. On the one hand, data collection allows libraries to understand their patrons better and personalize services. On the other hand, collecting and using patron data is a serious challenge to the library profession's ethical commitment to protecting patron privacy. And it gets even more complicated when this data is handled by a third-party vendor, such as an integrated library system or an online catalog.

For our June webinar, we invited two privacy experts to explore these issues and discuss tips and resources.

10 Tips for Protecting Your Online Privacy and Identity

shiny lock on green door

These tips from the Internet Society not only can help all of us as individual consumers, but they're also useful for your library's basic computer or tech skills classes. This blog was originally published on the TechSoup blog

For a lot of us, shopping season is just around the corner. And for those of us who can't be bothered with crowded malls or lines at the register — it's online shopping season.

But before you spend time loading up your online shopping cart, take a few minutes to learn a little about managing your digital footprint and also protecting your online privacy. When it comes to your online privacy and identity — knowledge is the gift that keeps on giving. Here are 10 tips that can help from the Internet Society!

The Best Online Safety Resources for YOUR Organization

Plucking a password

This blog originally appeared on the TechSoup blog. We wanted to share it with our library audience because there's a special section on teaching privacy to library patrons as well as a section on teaching Internet security to kids. What resources do you use at your library to teach Internet security? 

There are a handful of things each of us should do to keep secure online, right? We should make our passwords long and strong, keep our software updated, and all the stuff they list on StaySafeOnline.org.

But wait. There's more! We know that one size does not fit all, when it comes to teaching and learning about online security. Luckily, there are some great Internet safety resources that are specific for healthcare organizationslibrariesseniorskids, and small offices (like the ones that most nonprofits have). Here are some of those that we like.

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Your Top 10 Tech Topics

This post was originally published on the TechSoup blog. As our fiscal year comes to a close, we wanted to reflect on what resonated with our members this year. While some issues, such as Internet security and technology training, might resonate stronger with libraries than say, crowdfunding, we thought you'd find this list interesting. 

Fiscal year end is a time of reflection here at TechSoup. Well … reflection and crunching epic piles of data. We're reviewing what worked well this year and what we can improve for next year. This includes understanding what you, our nonprofit community, found most interesting in 2014–2015.

Here are the top 10 reasons you tuned in to the TechSoup blog this year.

Teaching Internet Safety to the Public: It’s Easier than you Think!

The issue of Internet safety is arguably one of the most important skills to address in basic digital literacy instruction. At the same time, it can be a difficult topic to teach for many reasons. We took a deeper look at this topic during our March TechSoup for Libraries webinar, and heard from one library that has successfully been offering Internet safety instruction to the public.