PC troubleshooting

Do-It-Yourself Troubleshooting for Windows Computers

Do-It-Yourself Troubleshooting for Windows Computers

 

The troubleshooting tips provided here address basic, often-overlooked problems that do not require you to open your computer's case, handle hardware components, or delve deeper into Windows' inner workings. Remember that your goal here is to solve an existing problem, not create a new one. If you feel uncomfortable performing a certain action, call in someone with more expertise.

Desktop errorWe focus on troubleshooting four common scenarios that occur with Windows-based computers.

  1. The computer won't power up.
  2. The computer powers up, but the monitor is blank.
  3. The computer won't boot from the hard drive.
  4. Windows won't start up properly.

Please bear in mind that these are all generic recommendations. With the huge number of different makes and models of PCs out there, specific troubleshooting steps may vary somewhat. If these steps fail to address the issue you are encountering, you will need to seek advice from a professional or, if your computer is still under warranty, from the manufacturer.

To troubleshoot your computer, follow the steps in each section below in order.

Basic PC Troubleshooting: Webinar Follow-up

Basic PC Troubleshooting: Webinar Follow-up

Huge thanks and kudos to Joe Olayvar from the WA State Library, who skillfully presented our most popular TechSoup Edge Initiative webinar yet: Basic PC Troubleshooting. Missed the session? Don’t worry! It was recorded. A number of resources were shared during the session and I’ll include links to those here. We'll be going through the questions that were asked during the session and will create a blog post to respond to those that weren't answered.

Reduce downtime with these quick fix it tips (free webinar)

Reduce downtime with these quick fix it tips (free webinar)

When a computer freezes or a printer jams, what do you do? Would you like to know more about basic troubleshooting on a Windows PC so you can minimize downtime? We're providing an introductory level webinar that will introduce you to tips and techniques that will help you understand how to fix common problems.

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