For almost a year, we have been providing webinars featuring the Edge Initiative public library technology benchmarks. We've featured guests from around the country who have shared stories that represent best practices and success. They have shared their experiences and tips and also their lessons learned. We're getting ready to begin a new series of webinars and would love your input!
Library Edge Benchmark 8 states: Libraries have sufficient staff with technology expertise to help patrons achieve their goals. Developing technology expertise is an ongoing process and requires creating learning situations beyond the traditional instructor/student computer lab setting. By creating environments that foster creativity and innovation, libraries can help individual staff members learn and can also help build a team that can adapt to rapid change. In this article, we'll introduce several technology learning formats that emphasize play and collaboration.
Are you signed up for our monthly newsletter? If not, sign up here! In the June issue, you will find lots of information about products, webinars, and more. You'll also find a description of the six Library Edge Spotlights that we published in June -- each featuring one of the Edge benchmarks and a library that is excelling at achieving it.
Have you heard of the Library Edge project? If you're a regular visitor to our site, you have seen resources and stories we're shared in support of the project over the last year. You may also have attended one of our Library Edge Benchmark webinars. The Edge Benchmarks are the driving force behind the Edge Initiative. The benchmarks can help library staff understand best practices in public access technology services for their communities and determine what steps they need to take to improve their public technology.
In a previous article, I shared resources to help you find data to be used for community assessment as part of technology planning. After your community assessment activities have helped you identify the needs in your service area, and you have used tools and resources to plan technology-related services to meet those needs, it’s time to look at your library’s policies.
Thinking about providing health information training for your community? Here's advice from a pro! Dana Abbey is the Health Information Literacy Coordinator for the National Network of Libraries of Medicine, MidContinental region. She has a background in public libraries, library consultation, and prescription drug monitoring. In her current role, Dana works to improve the public's access to information to enable them to make informed decisions about their health.
Have you had a chance to read our new Library Spotlight? It profiles Laura Speer and the Fayetteville Public Library. Laura and the library are spotlighted for their success with Library Edge Benchmark 10, which includes technology management policies, with hardware and software upgrades, network security policies, and patron privacy policies.
Last year’s Pew Internet report on Libraries, patrons, and e-books looked at how libraries are responding to the growing popularity of e-books. The study found that, “Librarians often are anxious about the new set of demands on them to learn about the operations of new gadgets” and had positive experiences with hands-on training. In this article, we’ll overview a successful hands-on e-reader training initiative in Texas.
Huge thanks and kudos to Joe Olayvar from the WA State Library, who skillfully presented our most popular TechSoup Edge Initiative webinar yet: Basic PC Troubleshooting. Missed the session? Don’t worry! It was recorded. A number of resources were shared during the session and I’ll include links to those here. We'll be going through the questions that were asked during the session and will create a blog post to respond to those that weren't answered.