Lewis & Clark Library

Due to the rise of e-book readers lately, we have decided to purchase and play with an Amazon Kindle. I chose the Kindle since it is the apparent leader in the e-book market right now, but it looks like things might be changing with the increasing number of e-book readers entering the market. With the recent announcement of the Apple iPad, things are going to get interesting.

[Welcome Matt Beckstrom, our latest guest blogger! -- sarah]

I believe that one of the hardest lessons for technology people is learning how to help users help themselves. We have to remember that a major part of our job is to teach. I've often seen tech people treat users like lowly animals and talk about how stupid they are. These types of people talk down to users and confirm the users’ belief that they don't know anything about computers.

Something about that just isn’t right.