IM

If your nonprofit or library works with supporters or community members who have difficulty hearing or are deaf, there's a cool new freebie out there to help ensure that people can communicate well by phone with you and everybody else.

For those of us who work in small libraries and choose to get involved in the larger library community (whether that’s within the county, state, or beyond), instant messaging has become an essential tool. I use some form of instant messaging (IM) on a daily basis, depending on who I need to talk with and why.