edgefeedback

Feedback on Edge Benchmark: sharing expertise & best practices

We've been surveying the library community to get feedback on the Edge Initiative's beta benchmarks. Beta Benchmark 9 focused on libraries sharing their best practices and expertise. The new version of the benchmarks was just released, strengthened by your feedback! A bit of tweaking and consolidation happened so that Benchmark 9 is now Benchmark 6. There have been a few changes to the indicators, however the core benchmark remains the same. 

Edge Benchmark Seven: Whoa, Horsie!

TechSoup is part of a national coalition of 13 organizations working with the library field to create the first-ever set of technology benchmarks that define quality public access technology services in libraries. As part of this initiative, we are gathering feedback from libraries, and then sharing that feedback.

We recently compiled results from a survey focused on Benchmark 7. This benchmark states: 

Edge Benchmark Three: Survey Said!

We recently conducted a survey to get responses on The Edge Benchmark Three, which is focused on providing technology to meet community members' job-seeking and entrepreneurial needs. The variety of responses to this survey varied widely. One person responded, "Are we supposed to be doing all that?" While others saw this Benchmark as a necessary and essential challenge and some attested that their library is already providing all the services and technology mentioned.

Edge Benchmark Two Stirs Up a Conversation

Well, if I'm ever in a library crowd and need a conversation starter, maybe I'll turn to the Edge Benchmark Two. Our survey respondents shared their thoughts and a lot of persectives on the issue of providing access to digital content as well as enabling community members to create their own digital content.  Some people shared that these services just weren't possible to offer in their libraries, while others definitely expressed the desire to offer these services, if they weren't already. What do you think? Should the bar be lowered? Or is it just right?

Edge Benchmark One: You Shared, We Learned

Thanks to everyone for sharing your thoughts in last month’s survey, which focused on the Edge initiative's first Benchmark. Don't tell the other benchmarks, but this one might be my favorite as it is focused on technology training.