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Edge Initiative

Ready, Set, Tech: The Edge Initiative Is Officially Here!

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Want to make an impact on your library's community with technology?  The Edge Initiative has officially launched, and public libraries across the United States can now apply to participate!

Staff Learning Teams: Ensuring Customer Service Excellence

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The Edge Initiative toolkit helps libraries assess how their community is using library technology, identifying strengths and also areas for improvement. The toolkit includes benchmarks and Benchmark 8 states, "Libraries have sufficient staff with technology expertise to help patrons achieve their goals." This article will highlight one library's approach to fostering staff technology skill building.

The Edge Initiative: Launching January 2014

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As you may have heard,  beginning in January 2014, libraries across the U.S. are invited to participate in the Edge Initiative. It is an exciting way to focus on aligning your library's public technology services with community needs for greater impact. Since August 2012, we have been hosting webinars that feature libraries and librarians from around the country talking about the Edge Initiative. The recordings are a great way to learn more about Edge and its potential for your library and community. Here is a list of the eighteen webinars and speakers, with recordings.

Asking Your Community about Technology Needs

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A big thank you to Sam Becker for providing an introduction to the Impact Survey today. And thank you to Gretchen Pruett for sharing her experiences with the Impact Survey and the Edge Initiative at the New Braunfels Public Library (TX). If you missed the session, you will be glad to know it was recorded. Feel free to share the recording with others!

Spotlight on Oklahoma and the Edge Initiative

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Oklahoma libraries have been actively involved in the development and testing phase of the Edge Initiative. In this article, we highlight a handful of resources from Oklahoma.

Tricks and Treats for Staff Technology Training

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Thank you again to Mick Jacobsen and Toby Greenwalt from the Skokie Public Library (IL) for starring in today's Edge Initiative webinar! If you missed the session, you'll be glad to know it was recorded. The archive is available now.

Q & A with an Edge Library

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Bill Young, with the Oklahoma Department of Libraries, recently talked to the Miami (OK) Public Library director, Marcia Johnson, to find out about her experiences as a pilot library for the Edge Initiative .

The Edge Initiative from a Small and Rural Library Perspective

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Join us on September 25th at 11 AM Pacific/Noon Mountain/1 PM Central/2 PM Eastern time, as we talk with participants from Edge Initiative pilot libraries located in small/rural communities!

Edge Pilot Library Case Study: Miami, OK

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In a conversation with Marcia Johnson, Library Director of the Miami (OK) Public Library, we learn about the library, the town, and their experiences with the Edge Initiative.

Edge Pilot Library Case Study: El Paso, TX

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In a candid conversation with Dionne Mack, Library Director at the El Paso Public Library (EPPL), we learn that the city of El Paso serves a community where one in three people lack internet access at home, there are specific challenges with broadband connectivity and education, and residents turn to the public library for their technology needs.

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