Ready, Set, Tech: The Edge Initiative Is Officially Here!
Submitted by Ginny Mies on 23 January 2014 - 10:48am
Want to make an impact on your library's community with technology? The Edge Initiative has officially launched, and public libraries across the United States can now apply to participate!
Staff Learning Teams: Ensuring Customer Service Excellence
Submitted by Brenda Hough on 17 December 2013 - 7:49am
The Edge Initiative toolkit helps libraries assess how their community is using library technology, identifying strengths and also areas for improvement. The toolkit includes benchmarks and Benchmark 8
states, "Libraries have sufficient staff with technology expertise to help patrons achieve their goals." This article will highlight one library's approach to fostering staff technology skill building.
The Edge Initiative: Launching January 2014
Submitted by Brenda Hough on 6 December 2013 - 7:41am
As you may have heard, beginning in January 2014, libraries across the U.S. are invited to participate in the Edge Initiative. It is an exciting way to focus on aligning your library's public technology services with community needs for greater impact. Since August 2012, we have been hosting webinars that feature libraries and librarians from around the country talking about the Edge Initiative. The recordings are a great way to learn more about Edge and its potential for your library and community. Here is a list of the eighteen webinars and speakers, with recordings.
Asking Your Community about Technology Needs
Submitted by Brenda Hough on 2 December 2013 - 9:13am
A big thank you to Sam Becker for providing an introduction to the Impact Survey today. And thank you to Gretchen Pruett for sharing her experiences with the Impact Survey and the Edge Initiative at the New Braunfels Public Library (TX). If you missed the session, you will be glad to know it was recorded. Feel free to share the recording with others!
Spotlight on Oklahoma and the Edge Initiative
Submitted by Brenda Hough on 5 November 2013 - 10:37am
Oklahoma libraries have been actively involved in the development and testing phase of the Edge Initiative. In this article, we highlight a handful of resources from Oklahoma.
Tricks and Treats for Staff Technology Training
Submitted by Brenda Hough on 31 October 2013 - 9:21am
Q & A with an Edge Library
Submitted by Bill Young on 2 October 2013 - 12:39pm
The Edge Initiative from a Small and Rural Library Perspective
Submitted by Brenda Hough on 19 September 2013 - 6:17am
Join us on September 25th at 11 AM Pacific/Noon Mountain/1 PM Central/2 PM Eastern time, as we talk with participants from Edge Initiative pilot libraries located in small/rural communities!
Edge Pilot Library Case Study: Miami, OK
Submitted by Alison Saffold on 3 September 2013 - 9:22am
Edge Pilot Library Case Study: El Paso, TX
Submitted by Alison Saffold on 29 August 2013 - 7:33am
In a candid conversation with Dionne Mack, Library Director at the El Paso Public Library (EPPL), we learn that the city of El Paso serves a community where one in three people lack internet access at home, there are specific challenges with broadband connectivity and education, and residents turn to the public library for their technology needs.