design thinking

Libraries as Innovation Hubs: Community-Driven Design

Public libraries have become hubs for innovation and community engagement. Library programs and services must respond to community needs, changes in technology, and fluctuations in funding. To design them, library workers must listen closely to library users. Libraries are using collaborative, community-driven design processes to generate ideas, build engagement, and solve problems.

During our May webinar we showcased two examples of libraries that have led community-driven design processes. Our guests were Chris Kyauk of the Alameda County Library in Northern Calfornia and Sarah Washburn of Caravan Studios, a division of TechSoup.

Highlights and Learnings from CLA 2014

Public librarians, academic librarians, LIS students, library staff, and library supporters from all over California gathered in Oakland at the California State Library Association's (CLA) annual conference. TechSoup for Libraries was in full force at the conference. We've compiled our highlights, learnings, and favorite ideas. It was a great way to see what libraries are doing on a local scale, but it was also an indicator of some trends that might take off nationally.