Free TechSoup Webinar Thursday: Harness the Power of Your Data with CRM

Customer Relationship Management involves using technology to organize, automate, and synchronize processes. For libraries this is an important strategy in marketing, customer service, fundraising, partnering, and technical support. In this free webinar you will learn about CRM and how it can help increase your impact. You will discover that CRM is as much a philosophy as it is a database.