community technology

Notes from the experts: assessing technology projects

Harried multi-taskers in small community anchors such as libraries and community centers are doing the bulk of the work to close our digital divide.  But who has time to reflect on the impact of your programs when the toilet is blocked, a teary child is standing at your desk, and every phone call is for you?  Project evaluation can appear to be a luxury of time and resources when it gets heaped on to the to-do lists of the busy people who staff community-based organizations.