TechSoup's donor partner GiftWorks is offering First Things First - a series of free webinars covering topics like effective communication, branding, one-on-one fundraising, leveraging volunteers, and technology strategies.
I have to admit, after listening to the Aug. 13th 30-Minute MaintainIT Webinar, the Gershwin song "Let's Call the Whole Thing Off" kept going through my mind. No, not because I wanted to break up with MaintainIT (we have such a great relationship!), but because of the title, "I say tomayto, you say tomahto: Communicating with techies and non-techies: Can’t we all just get along?"
When a computer breaks down, do you have problems communicating your issue to a techie? When you're trying to convey a technology concept to an end user, do you struggle to make clear your point? Do you feel sometimes like techies and non-techies speak diifferent languages?
The mayor of San Francisco went to jail recently to retrieve passwords from a techie gone bad. Turns out the techie with the goods was friendly and accomodating, but this is one situation we'd all rather avoid.
We're super excited to announce the arrival of audio clips to our web site. Now you can read articles about librarians and tech support staff--we call them "Spotlights"--and you can also listen to MaintainIT contributors share their exeriences, too. What does this mean, exactly?
As promised last week, we've got more quotes and advice on the communications conundrum. This time, we've got some advice for library tech gurus who occasionally have to struggle to make themselves understood. Following are some ideas from librarians and library techies across the country. Look for these quotes, along with other tips and techniques in the next Cookbook!