benchmark

Tech Training Resources

Thanks to everyone who attended today's "Better Together: Tech Trainers Sharing Expertise" webinar. A special thanks to everyone who shared resources and ideas.If you missed the webinar, but are interested in tech training, you'll definitely want to check out the recording and the resources!

Savvy staff, Better Service, Happier Community

During Tuesday's webinar, "Tech Savvy Staff", Penny Talbert and Stephanie Zimmerman discussed the Ephrata (PA) Public Library's approach to increasing staff technology know-how. One of things that I found especially interesting was Penny's assessment of the outcomes she has witnessed since implementing their staff competencies program.

Edge Benchmarks: Volunteer Technology Trainers

In this blog series, we are taking a close look at technology training models in public libraries, sharing successful examples and identifying tips and best practices. We recently took a look at mobile lab instruction as a way to reach people in the community outside the library walls. In this post, we examine various ways to utilize volunteer technology instructors, bringing the skills and interests of the community into the library.

Tech Trainers Unite!

Virtually every library provides technology training in one form or another. How can we work together to share resources and ideas with one another?

Library Tech Trainers Sharing Resources and Expertise

Virtually every library provides technology training in one form or another. In my experience, trainers are great at finding ways to share resources and ideas with one another. Here are a few of the spaces and places of which I'm aware. What has been useful for you?

Knock, Knock, Your Librarian is Here!

When I first heard about the Poudre River Public Library District's (CO) "Tech-a-la-Carte," I was excited to learn about the training they are doing in their community, at community centers, and in other organizations. While working with Irene Romsa from Poudre River to prepare for an upcoming webinar, however, I learned that they actually take their mobile lab equipment into people's homes to provide technology training. Wow!

Staff Technology Skills: Ephrata Public Library (PA)

Updated Date!! Penny Talbert and Stephanie Zimmerman will be the guest speakers for next week's Benchmark 11 webinar on staff training. I just love the Ephrata Public Library LibGuide for staff technology competencies. 

For a Healthy Brain: Librarians as Information Guides!

Sno-Isle Libraries' "Librarians as Information Guides" project offers classes especially designed for how adults learn. These classes, as well as optional one-on-one follow-up coaching, are always free, thanks to the library and funding by The Paul G. Allen Family Foundation and Sno-Isle Libraries Foundation. 

Edge Benchmark Seven: Whoa, Horsie!

TechSoup is part of a national coalition of 13 organizations working with the library field to create the first-ever set of technology benchmarks that define quality public access technology services in libraries. As part of this initiative, we are gathering feedback from libraries, and then sharing that feedback.

We recently compiled results from a survey focused on Benchmark 7. This benchmark states: