benchmark

Digital video can help you connect with your community, share knowledge, engage and energize your staff and patrons, and demonstrate value on a personal level. Seeing is believing!

As a librarian and as a leader, I’ve always loved standing at the crossroads of the Big Picture and the Day-to-Day Details, but it’s an uncomfortable place for a lot of people whose strengths lie in one area much more than the other. In spite of that, I have a habit of dragging people closer to that intersection than they really want to be.

In this TechSoup blog series we are exploring examples of successful technology training programs and giving practical advice on how to create similar programs in your library. We start off the conversation about technology training models with Model #1: Individual Instruction, and how to make it easy to implement for just about any library.

You’ve likely heard about the Edge Initiative, a collaborative effort to create benchmarks for public access technology, where benchmarks and resources combine to help libraries of all sizes drive investment and spark continuous improvement toward technology services. TechSoup is part of the effort, and we’re asking libraries to help us create resources that work for everyone.