benchmark

Asking Your Community for Feedback

Asking Your Community for Feedback

Conducting a needs assessment can sound intimidating, but if you break it down into small opportunities for conversations, you’ll be surprised by how much information you can gather. In this article, Mitchell Community Public Library director Alexis Caudell shares her advice and experiences.

Ask your community about technology needs: The Impact Survey

Ask your community about technology needs: The Impact Survey

The University of Washington Information School (iSchool) has launched the Impact Survey, a new survey tool designed to help public libraries assess how their communities use technology services at the library, and how it has had a positive impact on community member's lives. The survey asks patrons about technology use in the following areas: education, employment, entrepreneurship, health and wellness, eGovernment, civic engagement, eCommerce, and social inclusion.

The Edge Initiative from a Small or Rural Library Perspective

The Edge Initiative from a Small or Rural Library Perspective

Thank you to today's webinar guests, Mary Haney and Lee Ann Barnes, for sharing their experiences and insights about the Edge Initiative from a small and rural library perspective. Missed it? The session was recorded.

Kansas City Library’s New Software Lending Library

Kansas City Library’s New Software Lending Library

Inspired by the coming of ultra-fast gigabit broadband Internet to their city this year, the Kansas City Public Library has devised something new for public access computing – lending software over the Internet.

Edge Pilot Library Case Study: Miami, OK

Edge Pilot Library Case Study: Miami, OK

In a conversation with Marcia Johnson, Library Director of the Miami (OK) Public Library, we learn about the library, the town, and their experiences with the Edge Initiative.

Sparking Interest in Community Assessment

Sparking Interest in Community Assessment

Trying to convince others that conducting a community assessment is a good idea? Sometimes just giving them a "taste" of the process can whet their appetite for more.

Staff Technology Skills Training at Sacramento Public Library

Staff Technology Skills Training at Sacramento Public Library

When Denise Davis, Deputy Library Director of the Sacramento Public Library, discussed the library’s experiences with the Edge Initiative last month, webinar participants wanted to know more about the staff technology skills training that Denise mentioned. In this post, Amy Calhoun, Sacramento Public Library’s Virtual Branch Coordinator, tells us more.

Sacramento, CA and New Braunfels, TX: Edge Pilot Libraries

Sacramento, CA and New Braunfels, TX: Edge Pilot Libraries

Thank you to Gretchen Pruett and Denise Davis for sharing their Edge experiences in today's webinar: Going First - Learning from the Edge Pilot Libraries. The session recording is available now.

Edge Benchmarks – Professional Development for Technology Trainers

Edge Benchmarks – Professional Development for Technology Trainers

In this guest technology training series we have been exploring various public library models and sharing tips and success stories from libraries around the country. 

Technology Instruction Materials for Libraries

Technology Instruction Materials for Libraries

From 2011-2012 I worked at the Colorado State Library as part of a team to help 50 libraries across the state to develop new and improved technology training programs. 

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.