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Kansas City Library’s New Software Lending Library

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Inspired by the coming of ultra-fast gigabit broadband Internet to their city this year, the Kansas City Public Library has devised something new for public access computing – lending software over the Internet.

Edge Benchmarks – Professional Development for Technology Trainers

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In this guest technology training series we have been exploring various public library models and sharing tips and success stories from libraries around the country. 

Technology Instruction Materials for Libraries

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From 2011-2012 I worked at the Colorado State Library as part of a team to help 50 libraries across the state to develop new and improved technology training programs. 

Seven success-makers chime in

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We've interviewed a lot of people from libraries for the Edge Initiative. In our interviews we're trying to uncover what factors or best practices aligned to create a situation for success in a particular benchmark area. In our seven published Edge Spotlights, we uncovered that it all comes down to...

Edge Benchmarks: Gadget Instruction

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In this blog series, we are exploring various technology training models in public libraries and sharing tips and real life success stories. In our last post, we looked at how to use volunteers as technology instructors in order to increase the impact of technology training programs. In this post, we look at how to expand technology training to include gadgets and mobile devices. We share best practices for using both library and user devices and for training on a wide range of platforms.

Feedback on Edge Benchmark: sharing expertise & best practices

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We've been surveying the library community to get feedback on the Edge Initiative's beta benchmarks. Beta Benchmark 9 focused on libraries sharing their best practices and expertise. The new version of the benchmarks was just released, strengthened by your feedback! A bit of tweaking and consolidation happened so that Benchmark 9 is now Benchmark 6. There have been a few changes to the indicators, however the core benchmark remains the same. 

Broadband Basics: Webinar Follow-up

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Thanks to everyone who attended today's "Broadband Basics for Public Libraries" webinar! A special thanks to guest speaker Kieran Hixon. If you missed the webinar, but are interested in learning more about broadband, you'll definitely want to check out the recording and the resources (linked to below).

Tech Training Resources

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Thanks to everyone who attended today's "Better Together: Tech Trainers Sharing Expertise" webinar. A special thanks to everyone who shared resources and ideas.If you missed the webinar, but are interested in tech training, you'll definitely want to check out the recording and the resources!

Savvy staff, Better Service, Happier Community

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During Tuesday's webinar, "Tech Savvy Staff", Penny Talbert and Stephanie Zimmerman discussed the Ephrata (PA) Public Library's approach to increasing staff technology know-how. One of things that I found especially interesting was Penny's assessment of the outcomes she has witnessed since implementing their staff competencies program.

Edge Benchmarks: Volunteer Technology Trainers

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In this blog series, we are taking a close look at technology training models in public libraries, sharing successful examples and identifying tips and best practices. We recently took a look at mobile lab instruction as a way to reach people in the community outside the library walls. In this post, we examine various ways to utilize volunteer technology instructors, bringing the skills and interests of the community into the library.

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