Blog

16 September 2011 - 2:56pm | by Mary Hirsh

Earlier this year, the Public Library Association joined 12 other organizations to develop public access technology benchmarks. The group is funded by the Bill & Melinda Gates Foundation; the Urban Libraries Council is serving as the facilitating organization. Members of the group have been working very hard examining the history and roles of benchmarking and thinking about what sort of common, measurable services libraries offer. The purpose of the benchmarks is to develop a tool that libraries can use to quantify their public access services and to give libraries a common language in talking about these services to local decision makers.