As we prepare for Thursday's Edge Initiative webinar with Mick Jacobsen and Toby Greenwalt from Skokie Public Library (IL), we're highlighting useful technology training resources. Whether your library is training its staff and volunteers to use Windows 8 or Excel, or helping patrons learn to use Google, the Atomic Training Donation Program at TechSoup can help you get started.
Next week, we'll be talking to Mick Jacobsen and Toby Greenwalt about staff technology skills training (register here). It's an important topic and one we regularly address here at TechSoup. As we prepare for next week, we've gathered some of our favorite recent posts and spotlights related to staff training. Enjoy!
The University of Washington Information School (iSchool) has launched the Impact Survey, a new survey tool designed to help public libraries assess how their communities use technology services at the library, and how it has had a positive impact on community member's lives. The survey asks patrons about technology use in the following areas: education, employment, entrepreneurship, health and wellness, eGovernment, civic engagement, eCommerce, and social inclusion.
I was sad to miss the recent Association for Rural and Small Libraries (ARSL) conference in Omaha, Nebraska. ARSL is one of my favorite library conferences to attend. I am, however, really enjoying exploring the conference resources as they are shared.
Many people working in libraries spend a significant amount of time troubleshooting technology (printers, computers, wireless routers, etc.). If you're new to this role and are perhaps an "accidental techie", without a background or training in fixing technology, how do you gain the skills you need? And how can you feel prepared to address problems and issues you may not be able to anticipate?