Even if you follow the technology industry, keeping up with every change in processor speed and every new software feature is a big challenge. While we can’t take the complexity out of the buying process, we can provide a few questions and answers to help you focus your research.
Once you make a technology purchase, there’s bound to be some work involved in getting the hardware from the box to the desktop. The same is true of new software. How will you get that software from the installation CDs out to the end users? As with all of the stages in the technology life cycle, it’s worth taking some time to plan for deployments, installations and upgrades.
Although it’s helpful to think about the specific decisions that have to be made during the installation of new hardware and software, it’s also worth studying the broader, umbrella subject of IT change management. Change management is beyond the scope of this project, but if you’re interested, check out How to Develop an IT Change Management Program and the Wikipedia articles on this topic. These are fairly technical, but when boiled down, they all stress the importance of communication, documentation, planning and testing.